New Perspective Podcast
Conversations about how operations actually get built.
A weekly conversation series with operators in financial services, small business, and the nonprofit sector — about the systems, processes, and decisions that turn ambitious plans into reliable operations.
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About the show
The Sanity Layer is hosted by Nicole West. Every episode walks through a real operator's experience — not their biography, but how their thinking about operations evolved. Where they are now, the moment they realized the old way wouldn't hold, what they actually changed, and what they're watching for next.
The show is built on the premise that operational sanity isn't softer than strategy — it's what protects strategy. The operators who get this right are the ones worth listening to.
Be a guest
If you run operations at a mid-market financial services firm, or you're a founder or Executive Director building the operational layer of a growing organization, and you'd be interested in being a guest — we'd love to hear from you.